Privacy Policy

Effective: September 30, 2026

Nightingale Nursing Consultants PLLC (“Nightingale,” “we,” “us,” or “our”) operates the Nightingale Care Hub website and Founding Beta program. This policy explains what information Nightingale collects through its own business systems and, separately, how health and care information used inside Nightingale Care Hub is intended to remain under the user's control.

Core privacy principle: Nightingale does not receive, store, or have access to the private health and care information users enter into Nightingale Care Hub. That information stays on the user's device or in storage the user chooses and controls.

Information Nightingale collects

When you request to join or participate in the Founding Beta, Nightingale may collect limited business and account information such as your name, email address, optional phone number, your general caregiving relationship, signup and verification timestamps, beta status, invitation status, and related administrative notes.

Our website, hosting, email, and security providers may also process ordinary technical information needed to operate those services, such as IP address, browser or device information, and server logs.

How Nightingale uses that information

We use beta signup and account information to verify email addresses, administer beta access, communicate with participants, manage accounts and subscriptions, respond to privacy requests, maintain security, and operate the Nightingale Care Hub service.

Your health and care information

Founding Beta participants may use their real health and care information in Nightingale Care Hub. The Care Hub software may process that information locally on the user's device to provide its features, but the information is not intended to be transmitted to, stored by, or accessible through Nightingale-operated systems.

Health and care information must remain on the user's own device or in a storage location or cloud service chosen and controlled by the user. Nightingale does not operate a central database of users' medical records, medications, diagnoses, care plans, emergency information, or other private health information.

Nightingale does not hold the user's health-data decryption keys and is not intended to have a technical means to read or retrieve that private health information.

User-controlled storage

If you choose to store or back up Care Hub information using your own device, cloud account, drive, or other storage provider, your relationship with that storage provider is governed by the provider's terms and privacy practices. You are responsible for selecting and securing the storage location you use.

Emergency access

Nightingale Care Hub may allow a user to select specific information for emergency or EMS access. The user controls what information is made available. The emergency-access design must not require Nightingale to host, retrieve, or decrypt the user's underlying private health information.

Information intentionally exposed through an emergency QR code or similar emergency-access method may be readable by anyone who obtains access to that code or method. Users should therefore include only the information they want available for emergency use.

Please do not send health information to Nightingale

Do not send medical records, medication lists, diagnoses, care plans, screenshots containing health information, or other private health information to Nightingale by email, feedback form, support request, or other communication. Those channels are for account, technical, and business matters and are not designed to receive health information.

If health information is sent to Nightingale despite this instruction, we will take reasonable steps to remove it from our systems when practical and will not use it to provide clinical or care-management services.

How we share information

We may use service providers that help operate the website, email, hosting, payments, account administration, and beta signup workflow. These providers process only the business or technical information needed for those functions. Nightingale does not intentionally provide users' Care Hub health information to those providers because Nightingale does not receive that information.

We may also disclose business or account information when required by law or when reasonably necessary to protect rights, safety, or the integrity of our services. We do not sell beta signup or account information and do not use it for third-party behavioral advertising.

Payments

The initial Founding Beta interest form does not collect payment information. If you are invited to activate beta access, payment-card information and recurring billing authorization will be handled by our payment processor rather than stored directly by Nightingale. The Founding Beta includes 90 days at no charge and, unless cancelled before the beta period ends, converts to a $9.99 monthly subscription as described in the Founding Beta Terms.

Retention

We retain beta signup, account, and business information for as long as reasonably needed to administer the service, communicate with users, maintain appropriate business records, protect against misuse, and meet applicable legal obligations. This retention section does not describe users' health and care information because Nightingale does not store that information.

Your choices

You may ask us to review, correct, or delete the contact and account information Nightingale holds about you, subject to applicable law and legitimate recordkeeping needs. You may also ask to be removed from the beta program.

Because Nightingale does not possess the health and care information stored under your control, deletion, backup, recovery, and management of that information are controlled through the device or storage service you choose.

Security

We use reasonable administrative and technical measures appropriate to the business and account information Nightingale actually holds. A fundamental part of the Care Hub privacy design is minimizing Nightingale's possession of sensitive information by keeping users' private health and care information outside Nightingale-operated systems.

No internet transmission, email system, device, or storage service can be guaranteed to be completely secure. Users are responsible for protecting their own devices, accounts, credentials, and user-controlled storage.

Children

Nightingale Care Hub is not directed to children under 18, and we do not knowingly enroll children under 18 as beta participants or account holders.

Changes to this policy

We may update this Privacy Policy as Nightingale Care Hub develops. If the way Nightingale collects or handles information materially changes, we will update this policy to describe those practices.

Contact us

For privacy questions or requests concerning information held by Nightingale, contact privacy@nnccarehub.com. Please do not include health or medical information in your message.